This slide deck charts the journey of a pilot on behavioral communication to encourage women to make small saving deposits.

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.

This strategic insights deck combines findings from MSC’s multiple national-level studies offering a set of practical recommendations for the service providers to help them increase customer footfall at agent points.

This national-level study on India’s cash assistance initiative is intended to assess the cash transfer system’s efficacy and efficiency and capture the experience of the beneficiaries in how they receive and use the benefit.

Using several classification techniques, the paper assesses the growth and performance of affordable housing finance companies across the country.

This slide deck shares female workers’ experiences and how financial services can help make platforms more inclusive.

This report shares insights on how agents could be empowered to help enhance the uptake of select government-backed insurance products.

This study explores the challenges across the entire lifecycle of agents in India, from setting up to reaching sustenance.

This case study charts how Uttar Pradesh State Rural Livelihoods Mission used technology to strengthen the BC Sakhi (women business correspondent) network in the state in an effort to improve the status of financial inclusion among rural adults.

The framework presented in this research helps understand which channel individuals choose for conducting financial transactions and why.