Displaying 161 - 170 of 301
State of the Practice: Client Protection in Rwanda’s Microfinance Sector
Overview of the country's legal framework, regulations and industry practices
Client Protection in Asia’s Microfinance Industry: Perspectives from Microfinance Associations in Nine Asian Countries
Results of assessments using the SEEP Client Protection Market Diagnostic Tool
Debt, Borrowing and Over-indebtedness: a Country-Level Monitoring Framework
Proposal for a "Debt Watch" to review national policies, actions and gaps
Customer Views on Customer Empowerment: Report on Field Test of Interview Field Guide in India
Developing a methodology to understand the concept of customer empowerment
Emerging Risks to Consumer Protection in Branchless Banking: Key Findings from Colombia Case Study
Protecting users and mitigating risks in the use of mobile financial services in Colombia
Code of Conduct Assessment for the Microfinance Sector
Improving code of conduct compliance among Indian MFIs
CREZCAMOS Colombia: Providing Transparent Information to Clients
Social performance management case study on four of the essential practices for transparency
UGAFODE Uganda: Listening to Client Complaints
Case study on a complaint handling system in relation to SPM Universal Standards
Financial Inclusion and the Linkages to Financial Stability, Integrity, and Consumer Protection: Insights from the Russia Experience
Discussing the linkages among I-SIP objectives in Russia