All Publications
National Study on Pradhan Mantri Kisan Samman Nidhi Yojana
This national-level study on India’s cash assistance initiative is intended to assess the cash transfer system’s efficacy and efficiency and capture the experience of the beneficiaries in how they receive and use the benefit.
The Growth and Performance of Affordable Housing Finance Lenders in India
Using several classification techniques, the paper assesses the growth and performance of affordable housing finance companies across the country.
Women in the Platform Economy: Emerging Insights
This slide deck shares female workers’ experiences and how financial services can help make platforms more inclusive.
A Toolbox for Business Correspondent Agents for Better Customer Engagement
This report shares insights on how agents could be empowered to help enhance the uptake of select government-backed insurance products.
Predominant Cash-In Cash-Out (CICO) Models in India
This study explores the challenges across the entire lifecycle of agents in India, from setting up to reaching sustenance.
Role of Technology in Scaling up the BC Sakhi Network in Uttar Pradesh: A Lesson for Other States
This case study charts how Uttar Pradesh State Rural Livelihoods Mission used technology to strengthen the BC Sakhi (women business correspondent) network in the state in an effort to improve the status of financial inclusion among rural adults.
Bangladesh Digital Payments Country Diagnostic (2022 Edition)
This country analysis estimates that digital payments can boost Bangladesh’s annual GDP, and responsible payments digitization in certain sectors will help accelerate progress towards the SDGs by 2030.
Bangladesh’s National Digital Payments Roadmap 2022-2025
This study is designed to accelerate collaboration between the public and private stakeholders, presenting a framework for using new approaches and technologies to transform the payment ecosystem.
Choice of Channel: Understanding How LMI Women Select a Channel to Conduct Financial Transactions
The framework presented in this research helps understand which channel individuals choose for conducting financial transactions and why.
The Value of Pay-As-You-Go Solar for Mobile Operators: Insights From Customer Journeys in Benin and Côte d’Ivoire
Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.