Customer-Centric and Responsible Digital Credit Solutions for Urban and Rural Non-farm Entrepreneurs and Smallholder Farmers
This analysis of digital credit users in India, Indonesia, and Kenya assesses the impact of digital credit on their financial health.
The Winds of Change- Trends Shaping India’s Fintech Sector: Edition II
This report combines research and expertise to deep dive into seven key trends that continue to shape the fintech industry.
Financial Inclusion of Bharat: Insights Into People, Markets and Startups
This book highlights chosen insights in four themes: human stories of real people from the target Bharat customer segment; data-backed inferences predominantly from research fellowships; observations and lessons from and about startups building inclusive fintech solutions; and inputs on UI/UX design.
What Findex 2021 Tells Us About Financial Inclusion in India
Digital financial services are helping drive financial inclusion, but infrastructural barriers remain.
Predominant Cash-In Cash-Out (CICO) Models in India
This study explores the challenges across the entire lifecycle of agents in India, from setting up to reaching sustenance.
How Well Do Indians Use Cash-In & Cash-Out (CICO) Agents, and Can This Usage Increase?
This strategic insights deck combines findings from MSC’s multiple national-level studies offering a set of practical recommendations for the service providers to help them increase customer footfall at agent points.
People's Education and Development Organization: Krishi-Sakhis
This case briefs shows People's Education and Development Organization's work on providing agriculture support and advice to the community through their "Krishi-Sakhis" (friends of agriculture).
G2P Next in India: Choice, Resilience and Inclusivity
This policy brief draws on global trends to understand how government-to-person programs can evolve to address India's challenges.
Global Landscape: Data Trails of Digitally Included Poor (DIP) People
This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.
Bringing Agent Banking to Rural Women’s Self-Help Groups in India
While the spread of agent networks throughout rural India has helped bring banking to many people’s doorsteps, this type of service was inaccessible for informal groups until the recent spread of a new technical solution called Dual Authentication.