All Publications
Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions
This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.
Women in the Digital Economy: Challenges & Opportunities in the Shea Value Chain in Uganda
This publication highlights the untapped opportunity the shea value chain in Northern Uganda presents, with the potential to transform the livelihood of individuals, families and the entire region if harnessed well.
Building an Ecosystem of Collections Through BBPS
This new white paper traces Bharat Bill Payment System's journey and examines its potential in the next decade.
Conversational Payments on UPI: Unlocking New Frontiers for Next-Generation Payments
This white paper, highlights a solution to improve inclusivity for underserved users who lack smartphone access and become a game changer in the payments space.
Decoding the Extent and Exposure of Financial Fraud Among DFS Customers
This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.
Digital Financial Services for Financial Inclusion: Tools for Supervisors
This Technical Guide was created to provide practical guidance and set strong foundations for digital financial services supervision.
Digital Wages for Decent Work in Kenya
This research brief analyzes the potential for responsible digital wage payments in Kenya.
Engaging Financial Services Providers in the Context of G2P Choice
This deck aims to help implementers of G2P choice programs in better reaching recipients and achieving program objectives.
Financial Confidence Playbook
This Playbook offers a design guide for product teams and research organizations focused on digital financial services for the last mile.
Mobile Money, Interoperability, and Financial Inclusion
This paper investigates the role of competition on the behavior of mobile money companies and its corresponding effects on financial inclusion.