Guide / Toolkit

Financial Confidence Playbook

This Playbook offers a design guide for product teams and research organizations focused on digital financial services for the last mile. It features top design patterns and best practices from the 100+ products and prototypes built with partners in emerging markets and focused on last mile users over the past four years. 

From exploring financial use cases and product flows on the Playbook website to end-to-end journeys in the Figma Library, the Playbook holds resources you can adopt today to level up your product offering and design for greater adoption at the last mile. 

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