All Publications
Driving Digital Financial Services in Africa Through Merchant Acceptance of Digital Payments
This report analyzes the current digital payment landscape in Africa and offers key recommendations to regulators for developing enabling payment policies that drive innovation.
Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore
This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.
Inclusive Fintech Funding in Times of Uncertainty
This publication shares insights from interviews with past Inclusive Fintech 50 winners and fintech investors to learn how they are adapting to these uncertain times and the impact of the funding challenges on their business models and the low-income customers they serve.
Interoperability of Financial Services Providers: Afghanistan
This report looks for solutions for restarting the Afghanistan Payment System and ensuring interoperability to enable adoption of digital payments across the country.
Land Titling and Microcredit in Cambodia
This paper explores the neoliberal-oriented theory of change based on the possession and use of private individual land titles by the poor. The theory is tested in Cambodia, where the development of the microcredit sector has been facilitated by the extensive use of land titles as collateral.
Remittances Remain Resilient but Are Slowing
This brief includes describes key developments in remittance flows and provides projections of remittance trends in 2023 in light of a slowing global economy, continued high inflation and increased interest rates, and Russia’s invasion of Ukraine and the conflict in Sudan.
Revolutionizing Product Design in Financial Services
This publication provides FSPs the knowledge to use women-centered design for developing financial products and services that work for women.
Strengthening Financial Resilience in the Pacific
This publication captures the lessons learned from implementing climate risk insurance solutions in the Pacific over the last two years.
Agritech and Fintech Providers in East and Southern Africa
This report examines the universe of agritech and fintech providers that influence access to finance for small-scale farmers and agricultural SMEs in East and Southern Africa.
Building a Bridge Between Financial Education and Financial Health
This publication focuses on understanding the relationship between financial education and financial health and how these can ultimately contribute to improve the lives of low-income populations.