All Publications
State of Fintech in Emerging Markets
This report shares key insights on investment trends, business model innovations and reach of fintech solutions to underserved communities in emerging markets.
Survey Results 2021: Perspectives of the Microfinance Sector
Surveys with 51 regulated and non-regulated microfinance institutions were administered to share the impressions on the performance of these institutions in the current context.
The Early Impact of COVID-19 on Financial Institutions
This note summarizes key findings extracted from October 2020 survey responses to gauge the impact of the COVID-19 pandemic on financial institutions around the world.
African SMEs Through COVID-19: Challenges, Policy Responses and Recommendations
This policy brief stresses the key challenges faced by SMEs on the continent and analyzes how these challenges are likely to be exacerbated by COVID-19.
COVID-19: Accelerating the Use of Digital Agriculture
This report provides insights on the adoption of digital agriculture and how it can be accelerated in light of the challenges posed by the COVID-19 pandemic.
Impact of COVID-19 on CICO Agents in Indonesia
This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of agents to support government assistance programs.
Impact of COVID-19 on FinTechs: India
This report delves deep into the innovative strategies fintechs used to overcome the pandemic, measures taken by the government and regulators to enable ecosystem players, and the support fintechs received from investors and accelerators.
Resilient Microfinance Industry Signals Path Toward Cautious, Gradual Recovery
This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.
2021 State of the Industry Report on Mobile Money
This annual flagship report provides supply-side data and insights from the mobile money industry.
Building Capacity for Client-Centered Cash Assistance
Through this research, beneficiaries and agents respond to Indonesia’s largest cash transfer program as it pivots to provide COVID-19 emergency aid.