The Impact of Regulation Governance on Financial System Efficiency: The Importance of Consumer Behavior
This study focuses on the value structure that correlates improvements in the financial services consumer’s decision-making quality with the development of their autonomy.
Building Capacity for Client-Centered Cash Assistance
Through this research, beneficiaries and agents respond to Indonesia’s largest cash transfer program as it pivots to provide COVID-19 emergency aid.
Elevating the Collective Consumer Voice in Financial Regulation
This paper explores the potential impact of incorporating the collective voice of consumers into financial sector policy and regulation, and opportunities for funders to help elevate these voices.
The Role of Consumer Organizations to Support Consumers of Financial Services in Low and Middle Income Countries
Based on a survey with 36 members of Consumers International from 32 low- and middle-income countries this report highlights key approaches that consumer associations can use to advocate for better financial consumer protection.
Discover the European Microfinance Week 2020 Conference Report
Delve into the extensive summaries plus full recording of the EMW2020 sessions covering key topics such as the impact of & response to COVID-19, effective & inclusive savings, digital finance, climate change, client protection and more.
Open Request for Proposals: Consumer Protection Research Initiative
The Initiative will accept proposals for full and pilot projects which use randomized controlled trial evaluation to assess the impact of a consumer protection intervention or market monitoring tool.
Detecting Over-Indebtedness While Monitoring Credit Markets in India
There is a need to develop the regulatory capacity to monitor credit markets and to prevent and manage distress caused by over-indebtedness.
Consumer Protection for Digital Financial Services
A survey of the policy landscape
Consumer Protection for Financial Inclusion in Low and Middle Income Countries
Bridging regulator and academic perspectives
Consumer Protection for Digital Financial Services - CEMCWG and DFSWG Technical Webinar
This webinar facilitates the adoption/implementation of the objectives of the policy model on Consumer Protection for Digital Financial Services by the members of the the Digital Financial Services Working Group and the Consumer Empowerment and Market Conduct Working Group at Alliance for Financial Inclusion.