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Digital Finance: The Consumer Experience, 2023
This report develops a fair digital finance index for low and middle-income countries which are members of the Accelerator - a group of associations trained to represent the collective consumer voice in fair digital finance.
The Role of Consumer Organizations to Support Consumers of Financial Services in Low and Middle Income Countries
Based on a survey with 36 members of Consumers International from 32 low- and middle-income countries this report highlights key approaches that consumer associations can use to advocate for better financial consumer protection.
Mobile Payments and Consumer Protection
Protecting consumers who use mobile payments