Displaying 631 - 640 of 910
Improving and Monitoring Customer Retention
Presenting a framework to improve client retention and monitor causes of desertion
The Demand for Microinsurance in Pakistan
Findings and recommendations for the microinsurance product development process
Uses and Users of MFI Loans in Bangladesh
Diversity in MFI loan usage in Bangladesh
Do Microfinance Institutions Really Need to Worry About Their Brand?
This paper reviews corporate branding principles and how they can be used for brand development
How Client Assessment is Making a Difference at CRECER
This SEEP Network case study highlights four key lessons learned from the client assessment program
ALMAO and YASIRU, Sri Lanka
Lessons learnt in providing microinsurance schemes targeting the rural poor
Feedback Loop Analysis: Key Lessons in the Financial Service
Can feedback loops make the MFI understand and serve its clients better?
Listening to Clients: How to Better Serve Your Customers
How can MFIs use market research tools to better understand their clients?
Attracting the Unbanked: Preliminary Guidelines for Maximizing Existing Infrastructure through Serving Untapped Markets
Guidelines for MFIs to identify unbanked clients and develop strategies to improve outreach
Evaluating Microfinance Program Innovation with Randomized Control Trials: An Example from Group Versus Individual Lending
The role of randomized trials to test the effectiveness of new lending product