At the Heart of All That We Do: Janalakshmi’s Journey to a Customer-Centric Bank in India
This case study examines how the Indian financial institution (now a small bank), Janalakshmi, worked with CGAP to put customers at the center of its operations.
On Our Radar: October 2023
An updated take on "What We're Reading", the FinEquity team brings you a curated list of women's financial inclusion and economic empowerment content we've been consuming recently, from podcasts, new initiatives and articles to videos and social posts.
Women in the Digital Economy: Challenges & Opportunities in the Shea Value Chain in Uganda
This publication highlights the untapped opportunity the shea value chain in Northern Uganda presents, with the potential to transform the livelihood of individuals, families and the entire region if harnessed well.
UNCDF Gender Financing Case Studies
The UNCDF Gender financing case studies report showcases 32 examples of how strategic financing interventions can promote women's economic empowerment and gender equality.
Decoding the Extent and Exposure of Financial Fraud Among DFS Customers
This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.
2023 Microfinance Index Report
Based on interviews with over 32,000 borrowers in 32 countries spanning Asia, Africa, and Latin America, this report explores the impact of microfinance on the lives of some of the world's most marginalized communities.
Financial Confidence Playbook
This Playbook offers a design guide for product teams and research organizations focused on digital financial services for the last mile.