Navigating Through COVID-19: A Snapshot on How the Pandemic Affected MSMEs in Cote d'Ivoire
Country assessment reflecting the impact of the pandemic on banked enterprises
Top Five Digital Financial Service Features That Impact Women’s Access and Use
Research in Kenya and Côte d’Ivoire provides guidance for DFS providers and regulators on how to help ensure that digital tools make women more - not less - financially included.
The Value of Pay-As-You-Go Solar for Mobile Operators: Insights From Customer Journeys in Benin and Côte d’Ivoire
Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.
What Constitutes a Viable Business Model for Small Scale Savings?
This paper highlights three different business models, including key revenues and costs drivers, to help understand the market potential of various low-income segments.
Consumer Risks and Digital Financial Services: A Côte d’Ivoire Study
This study is part of the activities of the Laboratory for the Protection of Digital Financial Services Users launched by CGAP in 2021 with an objective to accompany local actors in building a responsible ecosystem for digital financial services.
The Power of Community-Based Organizations to Mobilize Farmers’ Savings
A Scale2Save project in Cote d’Ivoire shares what they’ve learned working with farmer cooperatives as financial agents.
Driving Financial Resilience Through Formal Savings Among the Low-Income Population
Based on customer research in Cote d’Ivoire, Kenya, Morocco, Nigeria, and Uganda, this paper provides a synthesis of findings that help understand to what extent savings allowed customers to increase their financial resilience.
Responsible Finance in the Cocoa Supply Chain in Côte d’Ivoire: The Leverage Role of the Financial Sector in Eliminating Child Labour
This brief assesses the responsibility of financial sector actors in eliminating child labor in the cocoa supply chain in Côte d’Ivoire.
The Art of Change: A Practical Approach to Changing Behaviors of Financial Service Providers for More Meaningful Outreach to Low-Income People
This publication explores the leanings from change management processes within the program’s partner financial service providers in Nigeria, Côte d’Ivoire and Uganda.
SUNU Assurance Vie
This Case Brief outlines the journey of SUNU Assurances Vie, a leading life insurance company in Côte d’Ivoire and across West Africa.