This study primarily focuses on micro and small enterprises in Senegal and their coping strategies during the pandemic. It provides recommendations for policymakers and financial service providers to support them.

Through this research, beneficiaries and agents respond to Indonesia’s largest cash transfer program as it pivots to provide COVID-19 emergency aid.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.

Looking at a survey of over 27,000 adults from 28 major economies, this paper suggests potential explanations for the gender gap and implications for challenges in fostering financial inclusion with new technology.

Based on AFI members experiences, this policy framework provides regulatory and policy approaches recommended to advance the youth financial inclusion agenda.

This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.

This publication assesses the awareness, use and acceptance of digital wage payments among enterprises and workers in Vietnam, with a specific focus on women workers.

This research investigates the appetite of female refugees in Jordan towards mobile money and studies their behavior to better cater to their needs in collaboration with sector players.

This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of agents to support government assistance programs.

This policy brief stresses the key challenges faced by SMEs on the continent and analyzes how these challenges are likely to be exacerbated by COVID-19.