Predominant Cash-In Cash-Out (CICO) Models in India
This study explores the challenges across the entire lifecycle of agents in India, from setting up to reaching sustenance.
How Well Do Indians Use Cash-In & Cash-Out (CICO) Agents, and Can This Usage Increase?
This strategic insights deck combines findings from MSC’s multiple national-level studies offering a set of practical recommendations for the service providers to help them increase customer footfall at agent points.
Different Strokes for Different Folks: A Customer Onboarding Comparative Analysis
This publication looks at the strategic operations and tactics applied by the Scale2Save partners in East and West Africa to acquire customers.
Barriers to Agricultural Finance in Ethiopia
The purpose of this study is to foster a conversation between stakeholders of agri SME-finance for affirming proven approaches and identifying new ones to overcome agri finance barriers.
Promoting Access to Agricultural Finance for Youth in Developing Countries
This publication underlines the trends, core challenges, opportunities, innovative solutions and initiatives associated with agricultural financing for youth.
Application of CGAP Customer Outcomes Framework in Uganda
This case study tests the impact of a new basic savings product positioned in the financial inclusion market using the CGAP customer outcome indicator framework.
Driving Financial Inclusion for Migrant Women Through Digital Remittances
This webinar is part of a series that explores the remittance customer’s journey from sender to recipient.
What’s The Point of Increasing Women’s Financial Inclusion?
In the second installment in our Leadership Insights series, Joanna Ledgerwood and Gareth Davies discuss why and what we expect to achieve when it comes to women’s economic empowerment through financial inclusion – that is, where are we going, how do we get there, and how do we know when we’ve arrived?
Making Digital Platforms Work for Women in Rural Agricultural Livelihoods
The primary objectives of this work were to understand how platform-specific responses can unlock social and economic value, identify best practices and provide guidance to key stakeholders to improve platform services for rural women.