Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.

This strategic insights deck combines findings from MSC’s multiple national-level studies offering a set of practical recommendations for the service providers to help them increase customer footfall at agent points.

This study examines Women's Micro Bank Limited and UNCDF's design of a branchless banking solution, the Mama Bank Access Point initiative, which serves unbanked women in rural Papua New Guinea. 

This guideline note provides actionable guidance on how to properly integrate digital financial services into a national financial inclusion strategy to have a positive impact on end-users.

This report seeks to embed the critical supporting role of financial inclusion in achieving the vision of the ASEAN Economic Community (AEC) Blueprint 2025 within the context of inclusive growth.

This brief explains how a company that aims to close the protection gap through parametric insurance reaches out to different target groups and creates value for them.

This national-level study on India’s cash assistance initiative is intended to assess the cash transfer system’s efficacy and efficiency and capture the experience of the beneficiaries in how they receive and use the benefit.

This report describes PICAP’s approach towards achieving and mainstreaming gender equality and social inclusion to ensure that women and the most vulnerable are fully represented in climate disaster risk financing products (e.g., parametric insurance).

This meta-study explores findings from the savings literature that relate to the key elements used to define financial health, and explores whether they indicate that savings contribute to financial health.

This publication examines the challenges of finding and using data in African countries and takes the examples of three financial service providers who are already reaping the benefits of a transition to data-driven, customer-centric operations and product portfolios.