All Publications
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Risk-Based Customer Due Diligence: Regulatory Approaches
Weighing the pros and cons of risk-based approaches to customer due diligence
The Future of G2P Payments: Expanding Customer Choice
How can governments modernize the way they deliver social welfare payments?
Capabilities in Digital Financial Services
Calming the fears of Myanmar’s unbanked
Digital Financial Services Measurement Framework
A set of digital payments indicators serving as a platform to generate further discussion
Financial Inclusion and Digital Finance in the Arab World: Current Status and Future Priorities
How can digital finance lead to a greater financial inclusion?
Financial Inclusion Report 2018
Report with financial inclusion data from Colombia as of December 2018
Handbook on Consumer Protection for Inclusive Finance
A practical resource for regulators and policymakers on consumer financial protection
Young People in Africa: Research Showing Opportunities for Financial Service Providers in Morocco, Nigeria and Senegal
Insights on how young people manage their money
A Client Needs-Centered Approach to Financial Inclusion Measurement
Innovative financial inclusion data framework focused on customers financial needs