Do small and medium enterprises create more jobs for poor households than microenterprises?

Using randomized evaluations to highlight the need for flexible microfinance products

Exploring the use of Customer and Channel Satisfaction Measurement and Management (CSM) exercises

Using customer feedback to address issues in m-banking

Understanding agent perspectives in mobile banking

Understanding customer perspectives to improve m-banking solutions

How can stakeholders in Switzerland ensure that microloans reach the poor?

Protecting microfinance clients from over-indebtedness

The importance of designing a relevant pricing scheme for mobile banking in India

Would people in villages be willing to pay for agent-based financial services?