All Publications

Showing 2451 - 2460 of 9041
Paper

Over-Indebtedness: A Risk Management Approach

Studying over-indebtedness to minimize risk for MFIs
Case Study

Peoples Bank of Caraga in Philippines Listens to Members: Customer Satisfaction Survey

Lessons on improving the effectiveness of the survey tool in relation to SPM Universal Standards
Case Study

Poverty Profile of Ziqitza’s Clients

Understanding the poverty outreach of a health care facility provider
Paper

Regaining Momentum? Update on Microinsurance in South Africa

Assessing the state of the microinsurance industry in South Africa
Paper

Regulatory Approaches to Mobile Financial Services in Latin America

Understanding experiences in implementing mobile financial services
Case Study

Resolving Client Complaints: Mechanisms Employed at Ujjivan Financial Services Pvt. Ltd.

Evaluating benefits of client complaints mechanisms for improving service delivery
Case Study

Single Mothers and the Earned Income Tax Credit: Insurance without Disincentives?

Studying the effects of insurance provided by a U.S. cash transfer program on single mothers
Paper

The Art of the Responsible Exit in Microfinance Equity Sales

Studying practices that support responsible exits from MFIs