All Publications

Showing 121 - 130 of 220
Paper

The Overlap between Customer Service and Social Performance Management

Enhancing customer service through social performance management
Case Study

Turning Point Finance Programme Evaluation: Opening Doors for the Ultra-Poor

Evaluating the success of a microfinance scheme
Paper

Economic & Social Impact Measurement and CDFIs – The CBS Experience

Paper presented at "EMN & CDFA Conference," June 2010, London
Paper

Grameen II and Portfolios of the Poor

Introducing flexibility in the Grameen model
Paper

Obama Calls Out Microfinance: Taking the Measure of Microfinance

Analyzing microfinance in light of media criticism
Paper

Social Performance Management in India: Seeking a Market-led Approach

Advocating market-led social performance management