This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.

This new white paper traces Bharat Bill Payment System's journey and examines its potential in the next decade.

This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.

This Technical Guide was created to provide practical guidance and set strong foundations for digital financial services supervision.

This research brief analyzes the potential for responsible digital wage payments in Kenya.

This Playbook offers a design guide for product teams and research organizations focused on digital financial services for the last mile.

This paper investigates the role of competition on the behavior of mobile money companies and its corresponding effects on financial inclusion.

This report provides new data and insights from 10 low- and middle-income countries on the use of mobile phones by women micro-entrepreneurs and the challenges that prevent them from using mobile services for business.

This study explores experiences with traditional and digital financial services to-date to serve as a baseline from which future changes in competencies, access, and usage can be measured by regulators and development partners.

The goal of this case study is to provide inspiration for program designers, implementers and others who want to understand some of the challenges and entry points for increasing rural finance via digital technologies and/or the digital landscape in DRC.