All Publications

Showing 21 - 30 of 81
Paper

Field Staff Compensation at Indian MFIs: A New Perspective on the Crisis in Andhra Pradesh

Analyzing the relationship between compensation paid to field staff of MFIs and their performance
Krell, M.W., Pistelli, M., MIX
Case Study

Hiring Staff With Disabilities at AccessBank, Azerbaijan

Analyzing inclusive hiring practices at AccessBank
The Smart Campaign, The Smart Campaign, Center for Financial Inclusion at Accion
Paper

Why Invest in People? Leveraging Talent to Reach Strategic Objectives

Paper presented at the 2011 Global Microcredit Summit, November 14-17, 2011, Valladolid, Spain
Ross, P., Microcredit Summit Campaign
Paper

Discrimination by Microcredit Officers: Theory and Evidence on Disability in Uganda

Discussing mechanisms for mitigating microcredit discrimination
Labie, M., Méon, P., Mersland, R., Szafarz, A., Université Libre de Bruxelles
Paper

Enhancing Employability in OIC Countries: The Role of Capacity Building and Microfinance

Paper presented at “Addressing Unemployment in the IDB Member Countries in the Post-Crisis World”
Alpay, S., SESRIC
Paper

Rethinking Staff Incentives: An Experience from India

Examining staff incentive systems of MFIs
Spohn, S., Haerdle, H., Quesnel, V., Frankfurt School of Finance & Management
Case Study

Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)

Maintaining ethical standards in client interaction
The Smart Campaign, The Smart Campaign
Case Study

Change Leadership: A Microsavings Case Study

Guiding MFIs through institutional change
Davies, K., Luque, M., Grameen Foundation
Guide / Toolkit

Customer's Rights and Responsibilities

How can MFI staff inform clients of their rights and responsibilities?
Sahayata Microfinance Pvt Ltd, The Smart Campaign
Paper

What If It Had Been Lehman Brothers & Sisters? The Importance of Building Gender-Diverse Microfinance Institutions

Promoting an inclusive work environment in MFIs
Lynch, E., Women's World Banking