All Publications
Climate Risk and Financial Inclusion: A Regulatory Perspective on Risks and Opportunities
This working paper outlines how inclusive green finance policies can enhance financial stability by creating a more resilient real economy and reducing the risks facing the financial sector.
Decoding the Practices of CICO Agents in Indonesia
This study was conducted to understand the world of cash-in/cash-out agents through MSC's innovative diaries research methodology.
Food Security: Implications for Supervisors
This Note examines the topic of food security addressing the issues that supervisors face, given their mandate and the overlap of issues.
Insuring Women in Sri Lanka with AIA Insurance Lanka Limited
This case study explores how AIA Sri Lanka remained resilient and dedicated to becoming the preferred life insurer for women, at a time when addressing the gender protection gap was more needed than ever.
Investing in Equitable AI for Inclusive Finance
This publication gives an overview of the use cases of AI in inclusive finance and some of the drivers of harmful AI bias towards women.
Prompts for Equitable Artificial Intelligence in Inclusive Finance
This research presents some of the key challenges with building accountability and transparency for AI in inclusive finance.
The Digital Transformation of Small and Micro-Businesses in Bangladesh
This report provides an analysis of the second phase of the Build Back Better—Enhancing Recovery and Resilience of Small and Micro-Businesses (SMB) project in Bangladesh since 2020.
Advancing Livelihoods Through Financial Inclusion in Iraq
This report provides an overview of the target market and enabling environment for the financial services industry in Iraq.
Assessing Digital and Financial Literacy in Fiji: A Survey on Knowledge, Skills and Access
This study explores experiences with traditional and digital financial services to-date to serve as a baseline from which future changes in competencies, access, and usage can be measured by regulators and development partners.
Cash-in and Cash-out (CICO) Agent Use Cases: Opportunities for Diversification
This publication recommends solutions to foster CICO agent sustainability, such as evaluation of agent willingness, mobility, technical and soft skills, digital savviness, financial sustainability, ability to identify potential customers, and others.