All Publications
Digital Inclusion and Empowerment of Women Entrepreneurs in the Post-pandemic Era: T20 Indonesia Policy Brief
This brief provides recommendations to the G20 to support the digital inclusion and empowerment of women-led and women-owned SMEs.
Financial Inclusion of Bharat: Insights Into People, Markets and Startups
This book highlights chosen insights in four themes: human stories of real people from the target Bharat customer segment; data-backed inferences predominantly from research fellowships; observations and lessons from and about startups building inclusive fintech solutions; and inputs on UI/UX design.
Gender-Aware Supervision Toolkit
This practical, hands-on resource intends to highlight the relevance of gender inclusion and awareness to supervisory authorities and support them in taking their next steps towards more gender-aware supervision.
Is Access to Smartphones Essential to Bridge the Digital Divide?
This study looks at the role of smartphones in household resilience and the significant barriers and challenges that that prevent them from realizing their potential.
Making Finance Work for Refugees: UGAFODE’s Journey in Serving Refugees and Host Communities in Uganda
This brief covers UGAFODE's experience in expanding their services to refugees.
Mobile Internet Skills Training Toolkit
This Toolkit offers a set of free resources to teach people the basic skills they need to access and use mobile internet consisting of short lessons available in PDF and video format.
Mobile Money and Consumer Financial Health
This paper explores key risks to consumer financial health relating particularly to low-to-middle-income countries where mobile money is most prevalent, and how the industry stakeholders are addressing these through best practice examples.
Platform-Based Business Models and Financial Inclusion
This paper assesses how platform-based business models can affect financial inclusion, competition, financial stability and consumer protection.
TymeBank Case Study: The Customer Impact of Inclusive Digital Banking
The aim of this research is to shed light on the potential of digital banks to deepen financial inclusion in a way that improves the lives of low-income customers.
Digital Financial Services in Nigeria: State of the Market Report 2021
This publication aims to challenge stakeholder's thinking about financial products and services, and stimulate new approaches to addressing the gaps in financial services.