All Publications
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Arvand Tajikistan: Using Mystery Shopping to Understand Clients
Social performance management case study on the use of market research techniques
Behavioral Insights in Insurance
Applying behavioral economics in insurance to analyze user preference
Benchmarking the Financial Performance, Growth, and Outreach of Greenfield MFIs in Sub-Saharan Africa
Evaluating the success of greenfield MFIs in Sub-Saharan Africa
Business Correspondents Model in Bihar: Constraints and Way Forward
Discussing the efficiency and future potential of the banking correspondent model in Bihar, India
Client Gains in Credit Scores and Financial Capability
Evaluating the use of secured credit cards as a tool for improving credit accessibility
Creating an Enabling Environment to Improve Client Value
Suggesting strategies to achieve public policy objectives through microinsurance markets
CREZCAMOS Colombia: Providing Transparent Information to Clients
Social performance management case study on four of the essential practices for transparency
Default Risk in Agricultural Lending: The Effects of Commodity Price Volatility and Climate
Managing risk associated with agricultural activities
Digital Financial Services Risk Assessment for Microfinance Institutions: A Pocket Guide
Providing risk mitigation strategies to MFIs interested in delivering digital financial services
Estimating the Long-Run Impact of Microcredit Programs on Household Income and Net Worth
Discussing the effect of microcredit on borrowers in Bangladesh