All Publications
Women: Risk and Consumer Protection in Online Leading Platforms in Indonesia
This study delves into women's experiences as users of online lending platforms in Indonesia using a gender lens to examine the risks in online lending platforms unique to women.
Business Correspondent Network Managers Experiment And Demonstrating Scale: Endline Report
This study shares findings from three pilots, in collaboration with six partners, conducted as part of the action research agenda to experiment with product diversification, capacity building, and customer empowerment.
Consumer Protection for Open Finance Ecosystems
This report identifies several emerging risks related to open finance, and proposes ways in which these risks can be measured, monitored, and mitigated against by leveraging the data available in open finance ecosystems.
Digitally Enabled Climate Finance
This report provides emerging insights on the role of mobile and digital technology in accessing and delivering climate finance in low- and middle-income countries.
Fairness in Algorithmic Decision Systems: A Microfinance Perspective
The paper discusses fairness in artificial intelligence (AI)-enabled credit-scoring systems, and highlights the importance of considering the strategic role of the organization when developing and evaluating fair algorithm-enabled decision systems.
Global Landscape: Data Trails of Digitally Included Poor (DIP) People
This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.
Instant Payments and Merchants — Pricing Policy Considerations
This technical note helps explain why changes in instant payment pricing are occurring, assesses their impact on market development, and offers suggestions for the path forward.
Responsive by Design: Building Adaptive Social Protection Systems in South Asia
The purpose of this report is to apply the adaptive social protection framework to the South Asian context to guide future dialogue and policy making.
Starting the Transaction: Payment Initiation and Customer Experience
This technical note is framed to help policymakers and payment system operators understand recent trends in payment initiation and customer experience in making interoperable payments work better for low-income populations.
Study to Assess the Role and Impact of Women Self-Help Groups as Banking Agents in Bihar
This slide deck provides the main findings from a CGAP research exploring the role of gender in developing rural agent networks in Bihar State, India, through the State Government's Bank Sakhi Program.