All Publications

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Guide / Toolkit

Conducting Client Protection Assessments: A Guide

Evaluating MFIs' implementation of client protection principles
The Smart Campaign
Paper

Getting to the Top of Mind: How Reminders Increase Saving

Using reminders to encourage clients to save for future expenditure
Karlan, D., McConnell, M., Mullainathan, S., Zinman, J., Financial Access Initiative (FAI), Innovations for Poverty Action (IPA)
Paper

Growth and Vulnerabilities in Microfinance

Exploring reasons for credit delinquency crises
Chen, G., Rasmussen, S., Reille, X., CGAP
Case Study

Rethinking Client "Graduation"

Examining client retention strategy of a MFI
Ferguson, M., Microfinance Opportunities
Paper

Do Multiple Financial Services Enhance the Poverty Outreach of Microfinance Institutions?

Enhancing MFIs’ outreach through product diversification
Rossel-Cambier, K., Centre Emile Bernheim - Solvay Brussels School
Paper

Facilitating Financial Linkages for Smallholder Producers in Nicaragua

Linking borrowers and lenders through external intermediaries
Shriver, J., Rowe, W., Catholic Relief Services
Paper

Financial Inclusion and Consumer Protection in Peru

Examining consumer protection issues related to branchless banking in Peru
Reyes, G.P., Dias, D., CGAP
Paper

Guidelines of Principles for Effective Regulation and Supervision of Microfinance Operation

Effectively integrating microfinance operations into mainstream financial sector
Association of Supervisors of Banks of the Americas (ASBA), Inter-American Development Bank
Paper

Latin America and Caribbean 2009: Microfinance Analysis & Benchmarking Report

Analyzing financial performance and funding structure of MFIs
MIX, CGAP
Paper

Managing Social Performance: CRECER (Bolivia)

Highlighting the importance of social mission
Imp-Act Consortium