All Publications
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.
Digital Financial Services for Financial Inclusion: Tools for Supervisors
This Technical Guide was created to provide practical guidance and set strong foundations for digital financial services supervision.
Financial Confidence Playbook
This Playbook offers a design guide for product teams and research organizations focused on digital financial services for the last mile.
Disaster Risk Finance Strategy: Guideline for Pacific Island Countries
This guideline provides a step-by-step account of how Pacific Island countries can develop national Disaster Risk Financing strategies.
Money Purse Handbook
This handbook examines the potential of digital transformations for last-mile financial inclusion institutions like self-help groups and how that can impact their efficiency and accountability.
Environmental and Social Risk Management Guidelines
This report presents challenges and policy recommendations from the Inclusive Green Finance Working Group and is intended as a tool for regulators or policymakers who are developing environmental and social risk management (ESRM) guidelines.
Responsive by Design: Building Adaptive Social Protection Systems in South Asia
The purpose of this report is to apply the adaptive social protection framework to the South Asian context to guide future dialogue and policy making.
Check Your Bias! A Field Guide for Lenders
This practical field guide walks executives and data scientists through recommendations for ensuring that revised and new credit scoring methods are not unintentionally excluding women or any other underrepresented group.
Digital Finance Campaign Replication Guide
This Replication Guide shares an overview of a proven, evidence-based solution to a specific development challenge, and then provides steps on how to replicate it with a goal to increase the digital financial capabilities and decision-making skills of women.
Implementation Guide for the G20 High-Level Principles for Digital Financial Inclusion
A guide and self-assessment tool for policymakers in various stages of digital development.