All Publications
Bangladesh’s National Digital Payments Roadmap 2022-2025
This study is designed to accelerate collaboration between the public and private stakeholders, presenting a framework for using new approaches and technologies to transform the payment ecosystem.
Index Insurance Best Practices for Insurance Regulators and Practitioners in the Pacific Island Countries
The goal of these best practice guidelines is to build the capacities of insurance supervisors and regulators to create enabling market conditions for successful inclusive insurance interventions.
Merchant Expansion through Digital Acceptance and Liquidity (MEDAL) Facility Report
This report discusses the future direction of digital payments in Jordan to increase their acceptance both on the merchant and user sides.
Outcomes Management for Financial Service Providers: A Proposed Standard Framework Aligned With the Sustainable Development Goals
This report aims to contribute to building a framework of actionable indicators based on the SDG targets that can answer the need for a simple, credible methodology to monitor outcomes.
Responsible Social Protection: Lessons From COVID-19 Digital Cash Transfers
This publication uncovers consumer risks arising from the rapidly digitizing G2P programs aimed at the most vulnerable in society, most of whom have no prior experience with digital technology or the formal financial system.
Segurísimo: Developing Inclusive Insurance in Colombia
This brief gives a history of the development and characteristics of Segurísimo, a low-cost insurance product developed by Seguros Mundial in 2020.
State of the Sector: Agri-Insurance for Smallholder Farmers
This report takes stock of the current state of agri-insurance for smallholder households, distilling what has changed in the sector since 2018 and proposing a set of priority areas to guide work over the next five years.
Technical Needs Assessment Among Entrepreneurial Households and Micro-/Smallholder Farmers in the Agricultural Production and Processing Sector in Armenia
The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.
The Value of Pay-As-You-Go Solar for Mobile Operators: Insights From Customer Journeys in Benin and Côte d’Ivoire
Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.
A PACT to Promote Resilience
This publication explains the four dimensions of the measurement PACT framework - Preparedness, Access, Capability, and Ties, and how fintechs support customers within them.