Merchant Expansion through Digital Acceptance and Liquidity (MEDAL) Facility Report

Jordan Payments and Clearing Company (JoPACC) and the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH partnered up to launch the Merchant Expansion through Digital Acceptance and Liquidity (MEDAL) Facility. Through a tendering process, this Facility aimed to financially support two mobile payment service providers (mPSPs) to meet certain merchant acquisition and QR-code transaction targets by experimenting with and developing business, operational, and awareness strategies. This report documents the interventions, and their outcomes, and discusses the future direction to increase the acceptance of digital payments, both on the merchant and user sides.