All Publications
Digitally Enabled Climate Finance
This report provides emerging insights on the role of mobile and digital technology in accessing and delivering climate finance in low- and middle-income countries.
Fairness in Algorithmic Decision Systems: A Microfinance Perspective
The paper discusses fairness in artificial intelligence (AI)-enabled credit-scoring systems, and highlights the importance of considering the strategic role of the organization when developing and evaluating fair algorithm-enabled decision systems.
Instant Payments and Merchants — Pricing Policy Considerations
This technical note helps explain why changes in instant payment pricing are occurring, assesses their impact on market development, and offers suggestions for the path forward.
Starting the Transaction: Payment Initiation and Customer Experience
This technical note is framed to help policymakers and payment system operators understand recent trends in payment initiation and customer experience in making interoperable payments work better for low-income populations.
The Landscape of Microinsurance 2022
This 34-country microinsurance landscape report tracks the uptake of inclusive insurance products and services in Africa, Asia, Latin America, and the Caribbean.
The Role of Catalytic Capital in Digital Markets: Successes, Pitfalls, and Lessons Learned
This report focuses on the role of catalytic capital in the digital credit industry and highlights the limitations of a framework that does not consider broader market-level consequences of such investments.
Voices of India’s MSMEs: Insights Notes From the Diaries Access to Finance
This note discusses examples from MSC's Financial Diaries research on informal enterprises and provides recommendations for policymakers and financial service providers to address the credit gap for them.
2021 Trends in International Funding for Financial Inclusion
CGAP’s annual Funder Survey breaks down financial inclusion funding data to offer new intelligence about who’s doing what and where—insights that could be used to inform future development programming and ultimately impact the lives of people living in poverty.
Business Intelligence: A Bedrock of Successful Digitization in Microfinance
Microfinance institutions that successfully generate value for their business and customers through digitization anchor these efforts in business intelligence. This Technical Note outlines an approach for improving business intelligence with interventions that require minimum or no investment in technology.
Central Bank Digital Currency and Financial Inclusion
This publication develops a model which incorporates the impact of financial inclusion to study the implications of introducing a retail central bank digital currency (CBDC).