This position paper provides a holistic vision for the role of non-banking finance companies in India's credit ecosystem and the corresponding regulatory, supervisory and resolution frameworks that should apply to them.

Findings based on a longitudinal survey in Colombia, India, Indonesia, and Nigeria

Based on extensive fieldwork spanning approximately 1000 person-days across 301 locations, this report aims to advance the understanding of India's agent banking model. It presents operational practices of the banking agents as well as the financial behavior of rural banking clients.

Assessing the impact of public transfer programs on farmers dealing with the COVID shock

There is a need to develop the regulatory capacity to monitor credit markets and to prevent and manage distress caused by over-indebtedness.

A data deep dive into the customer base of two financial service providers engaging with low-income women

This Focus Note reveals three distinct journeys country stakeholders have taken to extend the reach and quality of rural agent networks in China, Colombia, India, Indonesia, and Kenya.

Findings from interviews with key stakeholders and review of publicly available survey data and research

Eko India has used open APIs to become a platform business, which has enabled it to expand at considerably lower operational cost than its traditional agent business would have.