All Publications

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Case Study

A Fine Balance: A Case Study of the Client Value of Health Microinsurance— – Uplift I.A.

Assessing the benefits of a health microinsurance initiative in Pune, India
Paper

Count Us In – Aspirations for Financial Inclusion: Understanding Demand for Financial Services Among Low Income Consumers in India

Studying the financial services market for the poor in India
Guide / Toolkit

Customer's Rights and Responsibilities

How can MFI staff inform clients of their rights and responsibilities?
Paper

E/M-Banking Booklet: Volume III

Exploring opportunities and challenges in electronic and mobile banking
Paper

How Can Microfinance for Housing, Land, and Infrastructure Catalyze Slum Improvements and New Settlements?

Paper presented at the 2011 Global Microcredit Summit, November 14-17, 2011, Valladolid, Spain
Paper

Multiple Loans: How Frequently do Rural Poor Opt for Multiple Borrowing?

Analyzing multiple borrowing in Andhra Pradesh, India
Paper

Optimising Agent Networks

Understanding customer criteria for an optimal Business Correspondent model