All Publications
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Delinquency Management Technical Brief
Addressing the need for ongoing training and change management as keys to managing delinquency
Using Satellite Data to Scale Smallholder Agricultural Insurance
How can satellite data help to reduce delivery costs of area-yield index insurance?
What Do Informal Groups Teach Us About What Poor People Want in Their Financial Services?
Why are informal financial groups still so popular in Kenya?
Building Assets, Unlocking Access: KWFT Housing Microfinance Impact Evaluation Final Report
Findings on the impact of housing microfinance on the borrowers' quality of life
Basic Regulatory Enablers for Digital Financial Services
Guiding policy makers to create an enabling environment for digital financial services
Cyber Security in Emerging Financial Markets
Findings from a CGAP survey conducted in 2017 with 11 digital financial service providers in Sub-Saharan Africa
Leveraging Technology for Meaningful Financial Inclusion in Asia
What opportunities does fintech present for potential providers and customers?
Building the Business Case for Housing Microfinance: Sub-Saharan Africa
Six-year study with 47,000 households demonstrating the win-win model of housing microfinance
Can Big Data Shape Financial Services in East Africa?
Summary of 30 leading organizations’ view and usage of big data and analytics in digital finance
Small and Growing Businesses in Africa: Profiles, Successes and Challenges
Learning from successful MSME owners' journeys in Ethiopia, Kenya and Madagascar