All Publications

Showing 41 - 50 of 251
Paper

Achieving Scale and Efficiency in Microinsurance Through Retail and Banking Correspondents

Exploring alternative distribution channels to extend the reach of insurance
Paper

Aiding the Disaster Recovery Process: The Effectiveness of Service Provider’s Response to Typhoon Haiyan

Creating a disaster recovery management framework using microinsurance
Paper

From Insights to Action: Building Client Trust and Confidence in Branchless Banking

Incorporating user perspectives on branchless banking
Paper

Electronic G2P Payments: Evidences from Four Lower-Income Countries

Providing measures for electronic government-to-person payments in less developed countries
Paper

“Pure” Intentions and Practice: Challenges and Good Practices in Consumer Protection in Microinsurance

Suggesting approaches and interventions to enhance consumer protection
Case Study

Peoples Bank of Caraga in Philippines Listens to Members: Customer Satisfaction Survey

Lessons on improving the effectiveness of the survey tool in relation to SPM Universal Standards
Case Study

Scale: Thinking Big- Case Studies

Studying the drivers of scale in microinsurance
Case Study

Listen in Order to Protect Clients

Assessing the performance of a Filipino microfinance NGO on client protection principles
Case Study

Striving for E-payments at Scale

Studying the evolution of the Pantawid Pamilyang Pilipino program in the Philippines
Paper

Uncovering Barriers to Branchless Banking: A Synthesis of Consumer Capability Research in India, Malawi, Philippines, and Zambia

Does digital literacy of low-income consumers translate into better money management practices?