All Publications
Resilient and Inclusive Financial Services Delivery During COVID-19
This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.
The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia
This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.
State of the Digital Financial Services Market in Zambia 2019
Results from the UNCDF Annual Provider Survey
Measuring Progress: Financial Inclusion in Selected SADC Countries
Working methodology in measuring and evaluating the impact of national financial inclusion strategies
Financial Education for the MSMEs: Identifying MSME Educational Needs
Demand-side case studies on educational programs for both supply and demand-side from Zambia, Jordan and Bangladesh
Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers
The Value of Pay-As-You-Go Solar for Mobile Operators
Getting Closer
How to Improve Liquidity Management for Agents Serving Small Informal Groups and Savers
Five Years of Market Development in Benin, Senegal and Zambia (2015-2019)
This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.