All Publications
Showing 21 - 30 of 81
Field Staff Compensation at Indian MFIs: A New Perspective on the Crisis in Andhra Pradesh
Analyzing the relationship between compensation paid to field staff of MFIs and their performance
Hiring Staff With Disabilities at AccessBank, Azerbaijan
Analyzing inclusive hiring practices at AccessBank
Why Invest in People? Leveraging Talent to Reach Strategic Objectives
Paper presented at the 2011 Global Microcredit Summit, November 14-17, 2011, Valladolid, Spain
Discrimination by Microcredit Officers: Theory and Evidence on Disability in Uganda
Discussing mechanisms for mitigating microcredit discrimination
Enhancing Employability in OIC Countries: The Role of Capacity Building and Microfinance
Paper presented at “Addressing Unemployment in the IDB Member Countries in the Post-Crisis World”
Rethinking Staff Incentives: An Experience from India
Examining staff incentive systems of MFIs
Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)
Maintaining ethical standards in client interaction
Change Leadership: A Microsavings Case Study
Guiding MFIs through institutional change
Customer's Rights and Responsibilities
How can MFI staff inform clients of their rights and responsibilities?
What If It Had Been Lehman Brothers & Sisters? The Importance of Building Gender-Diverse Microfinance Institutions
Promoting an inclusive work environment in MFIs