All Publications
Showing 381 - 390 of 510
MicroSave Toolkit: Customer Service
Can MFIs keep customers, overcome competitive disadvantages, and work efficiently with good service?
Practical Guide for Housing Microfinance in Morocco
Identifying need for different housing loan products
Institutional and Product Development Risk Management Toolkit
Providing guidelines on preventing unnecessary cost and product failures
Crafting A Money Transfers Strategy: Guidance For Pro-Poor Financial Service Providers (Occasional Paper No. 10)
The operational and strategic considerations involved in launching a money transfer product
Institutionalizing Market Intelligence: An Important Step to Becoming a Client-focused MFI
Investing in market intelligence by MFIs to become client focused
Mapping the Market: Market-Literacy for Agricultural Research and Policy to Tackle Rural Poverty in Africa
Market map: Framework for making markets work for the poor
MicroSave Toolkit: Process Mapping and Risk Analysis
What role can process mapping play in improving MFIs key functions and activities?
MicroSave Toolkit: Strategic Marketing for MicroFinance Institutions
Responding better to clients' needs with a market-led approach
Opening Opportunities, Building Ownership: Fulfilling the Promise of Microenterprise in the United States
Exploring the ways in which networking can be supported by micro-enterprise assistance programs
A Handbook on Forming Self Help Groups (SHGs)
How to form SHGs and link them to banks?