All Publications
Building Value in Microfinance Through Digitization: A Role for Funders
Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.
Building Value in Microfinance Through Digitization: Lessons from Loan Automation Pilots
To address the hope and frustration brought about by digitization, CGAP identified and tested five core principles for successful implementation.
Impact Investment in Climate-Resilient Drought Insurance
In Mali, where droughts affect 400,000 people annually and result in $9.5 million of lost crop earnings, OKO offers a lifeline by providing crop insurance to smallholder farmers.
2023 Microfinance Index Report
Based on interviews with over 32,000 borrowers in 32 countries spanning Asia, Africa, and Latin America, this report explores the impact of microfinance on the lives of some of the world's most marginalized communities.
A Technical Guide to Unlock Agent Networks at the Last Mile
This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.
Fintech for Who? Demand for Digital Financial Services and Fintech in Tanzania
This paper explores the drivers of demand for digital financial services and fintech: perceived cost, perceived usefulness, perceived ease of use, perceived risk, and social norms.
Indigenous Financial Service Research in Kenya, Ghana, and Togo
MSC conducted qualitative research in Kenya, Ghana and Togo and found that Indigenous Financial Services (IFS), such as rotating savings and credit associations (ROSCAs), informal moneylenders and burial societies play a critical role in driving access to finance for micro and small enterprises (MSEs).
Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions
This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.
Women in the Digital Economy: Challenges & Opportunities in the Shea Value Chain in Uganda
This publication highlights the untapped opportunity the shea value chain in Northern Uganda presents, with the potential to transform the livelihood of individuals, families and the entire region if harnessed well.
Digital Wages for Decent Work in Kenya
This research brief analyzes the potential for responsible digital wage payments in Kenya.