All Publications

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Case Study

Governance and Strategic Leadership of Microfinance Institutions in the MENA Region

Key insights from a regional assessment
Guide / Toolkit

Guidelines on International Remittances Through Mobile Money

How to facilitate cross-border money transfers in a safe and responsible manner
Paper

Mechanisms to Improve Client Protection Practices in Rwanda

Overview of assessments and action plans undertaken by Rwandan MFIs and SACCOs
Paper

Microfinance Barometer 2017

Is microfinance still working?
Case Study

Person-to-Government (P2G) Payment Digitisation: Lessons from Kenya

Insights for mobile money providers and governments on the implementation of P2G services
Paper

Selected Regulatory Frameworks on Data Protection for Digital Financial Inclusion

Recommendations for governments to strengthen digital financial services and big data privacy
Paper

The Financial Journey of Refugees: Evidence from Greece, Jordan, and Turkey

What do money and financial transactions tell us about migrant journeys?
Case Study

The Long Road to Branchless Banking: FINCA’s Experience Deploying Agency Banking in Africa

Ten lessons learned on strategic, operational and technical issues
Paper

Tiny Loans, Big Questions: Client Protection in Mobile Consumer Credit

Emerging consumer risks and recommendations for responsible practices in mobile credit
Case Study

Banking on Women: Gender Intelligence for Banks - Moving the Needle on Gender Equality

Analyzing the impact of a Pakistani bank's Gender Intelligence Training Program