All Publications
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Global Panorama on Postal Financial Inclusion: Business Models and Key Issues
Advancing financial inclusion through postal operators
Governance Challenges and Possible Solutions for Small to Mid-size BPRs
Highlighting the need for effective corporate governance in microfinance
Is the Business Correspondent Model in Policy Paralysis?
How does the recent policy shift for the business correspondent model in India affect consumers?
Microcredit and Poverty Alleviation: Can Microcredit Close the Deal?
Understanding the relationship between microcredit and households' graduation out of poverty
Microfinance at the Margin: Experimental Evidence from Bosnia and Herzegovina
The effects of microcredit on households without prior access to finance in Bosnia and Herzegovina
Microfinance in Evolution: An Industry Between Crisis and Advancement
Highlighting the need for client-focused microfinance
Perspectives on Risk Management from a Chinese City Commercial Bank (EN)
How does a leading microfinance player in China manage risks?
Perspectives on Risk Management from a Policy Bank
Assessing the risks faced by the Chinese microfinance sector
Poverty Outreach: Big Expectations, Mixed Results, Transparency Opportunity
Improving poverty outreach of the microfinance industry
Responding to Client Complaints at Tameer Bank, Pakistan
How can banks use call centers to address customer complaints?