All Publications
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Citigroup: Creating Innovative Remittance Products and Services at the Global Level
Providing affordable remittance products to the underserved
Client-Focused Technology Usage in Microfinance Institutions
What is the impact of client-focused information and communications technologies?
Community Investing in Canada
This paper studies the relationship between community investing and innovations in Canada
Community Investment Fund: A Study in Andhra Pradesh
Evaluating the impact of community investment funds on SHG members
Compensation as a Retention Strategy
This paper lays out steps and tools for designing a salary structure for effective staff retention
Compounding Community Capital: Canada's Credit Unions and the Untapped Assets of Poor Communities
This paper describes the role credit unions can play in overcoming poverty
Conceptual Note on Social Performance
Important concepts for measuring and managing the social performance of microfinance institutions
Consumer Trust in the Life Insurance Industry: Is the Glass Half Empty or Half Full?
Challenges in providing life insurance to low-income people in South Africa
Cooperatives and Development in Tanzania
Government policy for the development of cooperatives
Costs and Benefits of Market Research and Pilot Testing for New Product Development in Microfinance
Exploring the benefits of market research and pilot testing in product development