This report takes a holistic look at what we have learnt so far in responding to COVID-19 and captures high- level lessons on policy responses that emerged within the Alliance for Financial Inclusion network.

This study highlights the need for financial institutions to expand into housing finance across different income segments—particularly low and middle income households—and regions.

This paper presents MMPI, a composite index that considers mobile money adoption, activity and accessibility at country level in order to facilitate comparisons between markets.

This paper explores challenges and opportunities for digital and e-commerce payments in the Pacific Region. Findings from this study are utilized to plan and implement activities that help in enabling inclusive digital economies in the Pacific.

This policy brief considers whether central bank digital currencies (CBDCs) can promote the accessibility of financial services across the Pacific islands and the design choices involved in their development.

This exploratory brief discusses the implications that virtual currencies, and to a lesser extent central bank-issued digital currencies, might pose for stakeholders in international development contexts. 

This paper analyzes how governments can leverage rapid expansion of fintech activities to drive financial inclusion in the region.

This publication maps out the current landscape of Human Resource Development practices among MFIs, and sheds light on the relationship between HR practices and MFI performance.

This report offers research-based analysis and practical advice for humanitarian agencies on the advantages and areas for growth of five key financial technologies in digital payments: mobile money, artificial intelligence, distributed ledger technology (i.e. blockchain), super platforms and QR codes.

This paper argues that a clear digital banking platform strategy is essential for banks to succeed, and those who will are the ones with a platform that can give them the flexibility to respond rapidly to market changes.