All Publications
Financial Inclusion: Connecting People to Finance, Health, and Education
This study explores how health, education, digital, and financial inclusion are all intertwined to unlock greater prosperity and wellbeing for communities across Middle East and Africa.
Central Bank Digital Currencies: A New Tool in the Financial Inclusion Toolkit?
This paper draws on interviews conducted with nine central banks that are currently exploring retail central bank digital currencies. It shares concrete examples from their work and discusses challenges, risks and regulatory and legal implications.
Digital Financial Literacy Campaign: Final Report
This publication shares an overview of Digital Financial Literacy Campaign Activity designed to increase the digital financial literacy and decision making skills of women so that they can effectively use digital financial services.
Platforms, Livelihoods, and Inclusive Finance
This publication provides an overview of the increasing interconnectedness of platforms and financial service offerings and how platforms can push the frontiers of inclusive finance.
Role of Technology in Scaling up the BC Sakhi Network in Uttar Pradesh: A Lesson for Other States
This case study charts how Uttar Pradesh State Rural Livelihoods Mission used technology to strengthen the BC Sakhi (women business correspondent) network in the state in an effort to improve the status of financial inclusion among rural adults.
Bangladesh Digital Payments Country Diagnostic (2022 Edition)
This country analysis estimates that digital payments can boost Bangladesh’s annual GDP, and responsible payments digitization in certain sectors will help accelerate progress towards the SDGs by 2030.
Bangladesh’s National Digital Payments Roadmap 2022-2025
This study is designed to accelerate collaboration between the public and private stakeholders, presenting a framework for using new approaches and technologies to transform the payment ecosystem.
Merchant Expansion through Digital Acceptance and Liquidity (MEDAL) Facility Report
This report discusses the future direction of digital payments in Jordan to increase their acceptance both on the merchant and user sides.
The Value of Pay-As-You-Go Solar for Mobile Operators: Insights From Customer Journeys in Benin and Côte d’Ivoire
Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.
Translating Digital Credit Transaction Data Into Consumer Protection Supervision
This toolkit is aimed at addressing the opportunities and challenges of using digital credit transaction data for consumer protection market monitoring.