All Publications
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Peoples Bank of Caraga in Philippines Listens to Members: Customer Satisfaction Survey
Lessons on improving the effectiveness of the survey tool in relation to SPM Universal Standards
Poverty Profile of Ziqitza’s Clients
Understanding the poverty outreach of a health care facility provider
Regaining Momentum? Update on Microinsurance in South Africa
Assessing the state of the microinsurance industry in South Africa
Regulatory Approaches to Mobile Financial Services in Latin America
Understanding experiences in implementing mobile financial services
“The Right Touch” – Reducing Distribution Costs in Alternative Channels for Microinsurance
Determining efficient touch levels for microinsurance product delivery
Banking a New Generation: Developing Responsible Retail Banking Products for Children and Youth
Guidelines on developing appropriate innovative products which respect children's rights
Can Debiasing Provided Over the Internet Improve Consumer Financial Decisions? Evidence from Experiments on Life Insurance Decisions from India and the U.S.
Designing better financial information campaigns
Cost Efficiency and Outreach of Microfinance Institutions in Ethiopia: Do they Contrast with Financial Cooperatives
Analyzing the trade-off between financial sustainability and MFI outreach in Ethiopia
Microbusinesses, Gainful Jobs
Assessing the quality of jobs created by microenterprises
Non-Discrimination: Making Microfinance Institutions Disability Inclusive and Smart Campaign Certifiable
Designing disability inclusive tools for implementation at MFIs