All Publications
Showing 111 - 120 of 263
MIMOSA 2.0: Mapping the (micro)credit Cycle
Establishing a standard framework for measuring credit saturation
Client Voices Benin Country Report
Surveying client protections in a lightly regulated microfinance market
Client Voices Pakistan Country Report
Exploring the dynamics of long-term relationships between MFIs and their clients
Voice of the Client: An Analysis of Client Satisfaction and Consumer Protection Across Four MFIs in India
Areas of strength and areas in need of further investigation
Responsible Inclusive Finance and Customer Empowerment
A report from a 2015 workshop
Developing a Tool to Measure Client Satisfaction and Protection
Lessons from the Client Satisfaction and Protection Survey
Enhancing Financial Capability and Inclusion in the Philippines: A Demand-side Assessment
Presenting a path for building a more inclusive financial sector
Mass and Microinsurance: Consumer Protection in Inclusive Insurance Markets
3rd Consultative Forum, November 2014, Mexico City, Mexico
Doing Digital Finance Right: The Case for Stronger Mitigation of Customer Risks
Analyzing risks faced by consumers while using digital financial services
SEEP Client Protection Market Diagnostic Tool: User Guide
Self-guided exercise based on CGAP methodology for performing country evaluations