All Publications
Showing 141 - 150 of 263
Does Good Client Protection Impact Financial Performance?
Understanding whether Client Protection Principles make for good business
“Pure” Intentions and Practice: Challenges and Good Practices in Consumer Protection in Microinsurance
Suggesting approaches and interventions to enhance consumer protection
Resolving Client Complaints: Mechanisms Employed at Ujjivan Financial Services Pvt. Ltd.
Evaluating benefits of client complaints mechanisms for improving service delivery
Establishing a Financial Consumer Protection Supervision Department
Discussing guidelines and principles on designing financial consumer protection policy
FINCA Azerbaijan: Transforming Clients’ Complaints into Loyalty for Life
Case study on developing client complaint handling mechanisms
Mobile Payments and Consumer Protection
Protecting consumers who use mobile payments
Responsible Finance Market Overview: Benin
Examining the status of responsible finance in Benin
Responsible Finance Market Overview: Burkina Faso
Examining the status of responsible finance in Burkina Faso
Responsible Finance Market Overview: Côte d'Ivoire
Examining the status of responsible finance in Côte d'Ivoire
Responsible Finance Market Overview: Ghana
Examining the status of responsible finance in Ghana