Based on extensive fieldwork spanning approximately 1000 person-days across 301 locations, this report aims to advance the understanding of India's agent banking model. It presents operational practices of the banking agents as well as the financial behavior of rural banking clients.

Lessons learned from previous crises to help with future crisis responses

The insights from this chapter provide a useful starting place for scholars to build upon to contribute to better-targeted digital financial literacy strategies that ensure no one is left behind in the digital transition.

Financing insights on women-led MSMEs from emerging markets

Practical resource for stakeholders working toward interoperability in instant payments

This Case Brief on the Peruvian Ministry for the Development of Agriculture and Irrigation covers the growth of the agriculture insurance program introduced by the ministry.

Informing strategic directions for urban social protection

Insights for FSPs to develop products that help customers manage risks in their day-to-day lives

Performance review of microfinance banks in Pakistan from 2017 to June 2020

A survey of the policy landscape