This paper explores the potential impact of incorporating the collective voice of consumers into financial sector policy and regulation, and opportunities for funders to help elevate these voices.

This report focuses on building the knowledge, skills, and attitudes necessary for customers to engage with digital financial services.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.

This report discusses why it is imperative to capitalize on this momentum in the wake of COVID-19 to ensure wider adoption and usage of digital payments, particularly among low-income women.

This report presents the impact of the pandemic on the operations, revenue, and coping strategies of fintechs in Bangladesh.

This study primarily focuses on micro and small enterprises in Senegal and their coping strategies during the pandemic. It provides recommendations for policymakers and financial service providers to support them.

This report explores the impact of COVID-19 on the beneficiaries and operational implementation of Program Keluarga Harapan during the pandemic.

This case study showcases the business case for women's insurance in the Philippines.

This brief documents the experience of MFW, which provides sustainable (non-) financial services to female entrepreneurs and to empower them socio-economically.

This report highlights the current landscape of micro, small and medium enterprises financing policies in Africa and provides recommendations and best-practice examples.