All Publications
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Delivering Formal Financial Services to Savings Groups: A Handbook for Financial Service Providers
Reference guide to help FSPs design solutions that respond to the needs of savings groups
Financial Services Apps in India: How to Improve the User Experience
Practical guide for designing smartphone applications for financial service customers
Safer Payment Products for Minors: Guiding Minors Towards Financial Autonomy
Guide to 10 recommended practices in developing payment products for youth
Serving Refugee Populations - The Next Financial Inclusion Frontier: Guidelines for Financial Service Providers
Six concrete steps that FSPs can take in preparation for serving refugee clients
How to Succeed in Your Digital Journey: A Series of Toolkits for Financial Services Providers - Toolkit #2: Be an Agent
Guidance for financial institutions interested in acting as digital finance agents
Minimum Economic Recovery Standards: Third Edition
Guidance for practitioners on improving economic assistance for disaster recovery
How to Succeed in Your Digital Journey: A Series of Toolkits for Financial Services Providers - Toolkit #1: Use Mobile as a Tool
Guidance for financial institutions interested in using mobile as a service performed by staff
Series of SPTF Guidance Notes: Issues 7-10
Practical resources to address operational challenges with social performance management
How to Succeed in Your Digital Journey: A Series of Toolkits for Financial Services Providers
Introductory briefing note to help financial institutions choose a digital finance business model
RMGM Assessment Toolkit: A Guide for Contracting Parties and Assessors
Comprehensive best practices risk management framework tailored to the microfinance sector